How accurate are online estimates?
Whether you’re generating leads through social media or your website, the goal is to nurture those leads from initial contact into a paying customer or patient. Over the years, we have studied how price transparency1 – the idea that using a Price Estimator on your website2 that provides automated quotes in exchange for the consumer’s […]
Financing your medical or cosmetic procedure
Greg: Hey, this is Greg from Big Bay Mornings on 99.7 NOW, and I am back with my friend, board certified plastic surgeon, Dr. Bae. Dr. Bae: Hey Greg, how you doing? Greg: I am amazing Dr. Bae. Hey, I wanted to talk to you about this, you are very transparent with your […]
Beware of Medical Tourism [video]
Greg: Hey, this is Greg from Big Bay Mornings on 99.7 NOW. And I’m back here with board certified plastic surgeon, Dr. Bae. Hey, Dr. Bae. Dr. Bae: Hey, Greg. Greg: What’s going on? Dr. Bae: Things are good. We are seeing patients regularly, busy. Everybody’s like kind of getting their COVID […]
An easy way to create a Good Faith Estimate and comply with the No Surprises Act
The No Surprises Act is officially here. It went into effect on January 1st, 2022. Yes, it’s another layer of regulatory legislation that you, the provider, are required to follow. Yes, it outlaws out-of-network balance billing in all emergency situations and many non-emergency situations. But that may not be the biggest issue for most providers. […]
The Safe BBL
Deaths during a Brazilian Butt Lift or BBL have made the news over the last several years. These are avoidable tragedies. The cause of death after a BBL is due to fat embolism. After harvesting fat from the abdomen, flanks and back via liposuction, the fat is injected into the buttocks. If injecting too […]
Don’t settle for less. What we should be striving for in healthcare price transparency
In March of 2020, during the first wave of the pandemic, it seemed unlikely that the Center for Medicare and Medicaid Services (CMS) would implement the new hospital price transparency rules as scheduled on January 1st, 2021. Considering the focus on COVID and legal attempts by the American Hospital Association to block the new rules, […]
Social media’s evolving engagement strategy becomes your evolving engagement strategy
Facebook was all the rage through the 2000’s, followed by Instagram, Snapchat and now TikTok. It’s fascinating to see not only new platforms, but how the platforms continue to evolve and change. I’m not talking about “cosmetic” changes like the profile layout or the dreaded Snapchat update of 2018.1 I’m talking about how these companies […]
The pandemic is over… time to move on
I’ve had enough. I’m over it. We did what we could. Never before has a pandemic pathogen met its match so quickly. In America, the first shelter in place was in San Francisco on March 16th, 2020 and the first vaccination shot occurred on December 14th, 2020. Within the same year, actually within 9 months. […]
The fallacy of treatment for physician burnout
I take a boxing class twice a week for cardio conditioning and strength training. While the catharsis provided by a punching bag could be a sign of deep rooted anger, I don’t think of myself as having above average pent up aggression. After class this past week, my boxing instructor asked what I do to […]
Introducing Status QUOTE!
We’re excited to tell you about our newest feature on the BuildMyHealth platform: Status QUOTE! Just like you, we’re in the trenches, always trying to improve upon our processes to address pain points in managing a busy office. Here are two pain points we’ve noticed when patients come in for their consultation: 1. Before going […]