BuildMyBod doctors’ best practices – in their own words [video]

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The BuildMyBod Health network of healthcare providers now includes many doctors, dentists and surgery centers. And with so much collaboration, there’s now a large body of doctors’ best practices growing out of that network. Check out several examples below that demonstrate those best practices. But it also demonstrates that the doctors that are forward thinking […]

Dr. Bilge Gregory – BuildMyBod Video Testimonial

Dr. Bilge Gregory is a physician in Scottsdale, Arizona at Vital Connection MD. You can also follow her on Instagram here. She was nice enough to tell us about her experience with the BuildMyBod Health platform.   Dr. Bilge Gregory – BuildMyBod Testimonial As you can see in the video below, Dr. Gregory’s excitement in […]

Interacting with potential patients on social media

In the past, a patient could search a doctor’s website or watch their YouTube channel anonymously. Not anymore! With the advent of social media, a physician’s practice can gain valuable insights into what potential patients are considering or thinking.   Who are your potential patients? When a doctor (or anyone) posts video clips to Snapchat […]

Lowering the mental barrier to lead generation in healthcare

There are two sides to lead generation. The business has to provide something of value in exchange for a consumer’s contact info. And the consumer has to want something badly enough to motivate them to leave their contact info. When it comes to lead generation in healthcare, that “something” is cost.   The good news […]

Be on the right side of history when it comes to price transparency

The Ohio Surgery Center recently started using a Price Estimator on their website. But it’s different than how most other surgery centers are implementing price transparency.   Most surgery centers simply list a menu of cash prices There are 2 problems with this. 1. What if the consumer is using their insurance and need to […]

Price transparency is a customer service opportunity in healthcare

John DiJulius once said that price is irrelevant. His point was that if you provide such a great product or service, the consumer will no longer care about the cost of said product or service. This is demonstrated perfectly in my case when it comes to coffee.   When price is irrelevant I don’t like […]

Hospitals posting prices. A good start.

You may have seen this NY Times article a couple weeks ago about a new law requiring hospitals to post prices. The law was initially included in the Unaffordable Care Act but not put into action until the Trump administration.   The article highlights how the information posted by the hospitals is inadequate and not […]

BuildMyBod Founder speaking at AACS in Orlando

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Starting today, Dr. Jonathan Kaplan, Founder/CEO of BuildMyBod Health is giving four lectures over the course of two days at the AACS Annual Meeting in Orlando.   BuildMyBod Health: A primer For those of you not familiar, BuildMyBod Health allows consumers to check pricing on healthcare services that are typically paid out of pocket. They […]

BuildMyBod Health founder speaking at Nazarian Institute

Dr. Jonathan Kaplan, founder/CEO of BuildMyBod Health will be speaking at the Nazarian Institute this weekend. The meeting is open to everyone trying to take their branding and customer service experience to the next level. You can sign up here.   Price transCAREncy and upping your customer service game at the Nazarian Institute Dr. Kaplan […]

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