Let’s Pile on Healthcare.gov…My Two Cents

Many articles have discussed the travails of the new Federal healthcare marketplace, healthcare.gov. You can find them here, here, and here, just to name a few.   Essentially they all say that the Federal government was ill-equipped to handle a website of this magnitude. From what I gather, the Centers for Medicare and Medicaid Services […]

Fountain Pens in the Age of the Electronic Health Record

I just took over another plastic surgeon’s practice here in San Francisco. He’s gone now and I’ve found some useful things in the drawers and cabinets. One thing I came across is a large selection of fountain pens. My predecessor was a big fan of fountain pens and they really do have an old-school, old-world […]

Controversy in Posting Plastic Surgery Pricing

Why is it so hard to find pricing on plastic surgery. Sure there are websites that list national averages but that’s not what you want. Not only are those averages often EXcluding operating room fees and other ancillary fees, but what if you want multiple procedures. Do you add the low end of ranges or […]

Google Voice Transcription: Fail

I recently operated on a patient in our accredited in-office OR and after she went home, I gave her my cell phone number as I do for all of my patients. But since I moved from Louisiana and still have a Louisiana area code, I gave her my Google Voice phone number.   If you’re […]

High Tech San Francisco, High Tech Patients

San Francisco and it’s inhabitants never cease to amaze me. After every operation I perform on patients in my cosmetic plastic surgery practice, I always call the patient at home the evening after surgery to check on them. I’ve done this for the last 6 years in Louisiana and I’ve never “forgotten” a patient. One […]

Online Booking and Gilt City are a Perfect Marriage!

Since I’m relatively new in San Francisco (only 4 months!) and taking over Pacific Heights Plastic Surgery now that the previous helmsman, Dr. Donald Brown, is sailing off on a medical mission trip, I want to be sure and keep the practice thriving. Luckily Dr. Brown has many loyal patients that trust his judgement in […]

Learn About Plastic Surgery Pricing on BlogTalk Radio!

Tune in tomorrow Friday, October 4th at 11:30am for The NipTuck Coach Show on Blog Talk Radio. By following this link here, you can listen to The NipTuck Coach, Michele Garber, discuss plastic surgery pricing and costs with Dr. Kaplan. So go to this page and click “remind” at the top of the page so […]

Three Reasons to Love Price Transparency

Have you ever heard of RealPatientRatings? It’s a website that allows you to find a doctor in your area and read real patient reviews, not glowing reviews by friends of the doctor or negative reviews by the doctor’s competitor. They also provide advice to patients in regards to what to look for in a doctor […]

Online Booking for Botox!

Do you ever wake up in a cold sweat because you forgot to book your Botox appointment when the office was open?! Well now you can book online! I’m happy to announce that my practice, Pacific Heights Plastic Surgery provides the option of booking online. This is great for several reasons but all you have […]

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