When scripts provide great customer service… and when they don’t
Scripts are the prepared responses the front office staff use to answer callers’ recurrent questions in consistent, reproducible ways, providing the greatest amount of information in the most succinct way possible. These scripts can make the front office staff’s job easier, while providing callers with the information they’re seeking. A couple examples: Script scenario […]
Ear Gauge Repair Video
Whether you have a split earlobe or an ear gauge, an ear gauge repair can fix both! While the circumstances that led to a split earlobe or an ear gauge vary, the repair is similar. Split Earlobe or Ear Gauge Repair We’re not judging, but if you got an ear gauge when you were […]